frequently asked questions

What kind of Gift Card pays for health expenses?

The Healthcare Gift Card can be used to help pay for health expenses, products and wellness-related services. The card can be used to pay things like co-pays, prescriptions, dental care and vision care, as well as gym memberships and elective procedures. You can buy one for yourself and use it to pay for a variety of healthcare expense or you can buy one as a gift and have it sent directly to the recipient.

Where can I purchase it?

The Healthcare Gift Card can be purchased online or over the phone at 1-877-850-3774. It can be sent directly to yourself or to the gift recipient, anywhere in the US. The card can be used anywhere merchants or service providers accept Visa debit cards. Please consult the terms and conditions or cardholder agreement for a list of merchants.

What is the minimum amount you can put on the prepaid healthcare Card? The maximum?

$25 is the minimum amount; $5,000 is the maximum.

How much does the card itself cost?

The card costs $4.95 plus shipping and handling.

Are there any other costs associated with the prepaid healthcare card?

Beginning the ninth month after the card is purchased, there's a monthly maintenance fee of $1.50.

Where can the card be used?

The card can be used anywhere merchants or service providers accept Visa debit cards.

What should I do if the card is lost or stolen?

If you have a personalized Healthcare Gift Card, please call 1-877-850-3774 immediately to report a lost or stolen card. There is a $4.95 charge to issue a replacement card.

How can I find out the remaining balance on the card?

There are three ways to retrieve this information: go to givewell.com and click on “Already Have a Card,” visit givewell.com’s secured partner website www.myhealthgiftcard.com or call 1-877-850-3774.

Why does the Healthcare Gift Card say "Debit" on the front of the Card? Do I need a PIN Number?

The Healthcare Gift Card should be used just like a Visa credit card. There is no need to enter a PIN number. When making purchases at the checkout, doctor’s office, online or for any other health care expense, use the card as you would a credit card or by selecting “Credit” at the cashier. You will be allowed to use the card as many times as you want until the balance is used up.

Where can I use the card?

The card can be used anywhere merchants or service providers accept Visa debit cards. Please see the list below of approved health care related services and providers. If you have a question about whether the card may be used for health expenses or a particular service or product, please call customer service at 1-877-850-3774, between 10 AM and 7 PM EST, Monday – Friday.

Physicians, Doctors, Dentists and Medical Services

  1. 1. Doctors
    1. a. General Practitioners
    2. b. Pediatricians
    3. c. Cardiologists
    4. d. Osteopathic Physicians
    5. e. Chiropodists/Podiatrists
    6. f. Dermatologists
    7. g. Psychiatrists
    8. h. Radiologists
    9. i. Orthopedists
    10. j. Neurologists
    11. k. Obstetricians
    12. l. Gynecologists
  2. 2. Dental Care
    1. a. Dentists
    2. b. Dental surgery
    3. c. Orthodontists
  3. 3. Vision Care
    1. a. Optometrists
    2. b. Ophthalmologists
    3. c. Opticians
    4. d. Eyeglasses and Sunglasses
    5. e. Contact Lenses
    6. f. Lasik surgery
    7. g. Lenscrafters, Pearle Vision, etc.
  4. 4. Chiropractors
  5. 5. Hospitals
    1. a. Emergency service
    2. b. Mental and psychiatric hospitals
    3. c. Children’s hospitals
    4. d. Maternity hospitals
  6. 6. Health Practitioners
    1. a. Chiropractors
    2. b. Physical therapists
    3. c. Occupational therapists
    4. d. Psychologists
    5. e. Blood banks
    6. f. Planned parenthood clinics
    7. g. Fertility clinics
    8. h. Chemical dependency centers
    9. i. Hearing testing services
    10. j. Licensed massage therapists
    11. k. Surgical hair replacement clinics
    12. l. Sports medicine clinics
  7. 7. Medical and Dental Laboratories
    1. a. Biological analysis
    2. b. Blood analysis
    3. c. Drug Testing and Urinalysis
    4. d. X-ray
    5. e. Bacteriological analysis
    6. f. Diagnostic analysis
    7. g. Dentures
    8. h. Artificial teeth
    9. i. Crowns and bridge
    10. j. Customized orthodontic appliances

Prescriptions, Health and Wellness Products

  1. 1. Discount Stores
    1. a. Target, Kmart, Wal-Mart, etc.
  2. 2. Drug Stores and Pharmacies
    1. a. Rite-Aid, CVS, Walgreens, etc.
  3. 3. Supermarkets
    1. a. Giant Eagle, Kroger, Safeway, etc.
  4. 4. Wholesale Clubs
    1. a. Sam’s Club, Costco, etc.

Health and Wellness Related Services

  1. 1. Health Spas - personal or therapeutic services
    1. a. Facials
    2. b. Massages
    3. c. Mud baths and herbal wraps
    4. d. Whirlpools and steam baths
    5. e. Personal exercise programs
    6. f. Dietary counseling
    7. g. Aerobics, and weight training
  2. 2. Health, Recreation and Athletic Clubs
    1. a. Bally’s, LA Fitness, 24 Hour Fitness, etc.

Health Services

  1. 1. Ambulance Services
  2. 2. Health Insurance Premiums and Deductibles
  3. 3. Co-Pays
  4. 4. Orthopedic Goods and Services
    1. a. Supports, Braces, Wheelchairs, etc.
  5. 5. Counseling
    1. a. Personal Counseling
    2. b. Health Counseling
    3. c. Alcohol and Drug Abuse Counseling
    4. d. Family Counseling
  6. 6. Nursing Care and Eldercare Facilities

Sporting Goods, Bicycles, Camps and Golf

  1. 1. Sporting Goods
  2. 2. Golf equipment
  3. 3. Sports and Recreation Camps
  4. 4. Public Golf Courses
  5. 5. Camping, Hiking and Outdoors equipment

What if I have additional questions that are not covered here?

For additional important information, please visit our Terms and Conditions link on the home page. You may also call our customer service line at 1-877-850-3774 between 10AM and 7 PM EST, Monday – Friday or email us at customerservice@givewell.com or support@givewell.com.

Promote happiness, give health. Give a Prepaid Healthcare Visa® Gift Card.

What could be more unique than the gift of health? From co-pays for vision and dental care to health club memberships and elective procedures, the Healthcare Gift Card helps you help the ones you love.

Sample uses
  • baby formula
  • eye glasses
  • deductibles